Terms & Conditions

3ok Terms & Conditions — Everything You Need to Know Before You Play

By using the 3ok platform, you are deemed to have accepted these Terms and Conditions. Please read them carefully before registering.

Last Updated: January 2026 Bangladesh-Focused International Standards
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Quick Summary
18+ only
One Person, One Account
Bonus Wagering Requirements Apply
KYC Verification Required

Key Highlights at a Glance

Key Points from 3ok's Terms & Conditions

Account Policy

One account per person. Registration with accurate information is mandatory. Accounts created with false details will be closed.

Payments & Withdrawals

Deposits and withdrawals are subject to specified limits. Large withdrawals will not be processed until KYC is completed. All payments are made through secure channels.

Bonus Terms

Each bonus has specific wagering requirements and an expiry period. Bonuses may be forfeited if the conditions are not met.

Betting Rules

Bets cannot be cancelled once confirmed. If a match is abandoned, your stake will be refunded. Maximum bet limits apply.

Responsible Gaming

Betting is for entertainment, not addiction. 3ok provides tools for setting limits and self-exclusion.

Privacy & Security

Your personal information is not shared with third parties. Full details are available in our Privacy Policy.

1

General Provisions & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the 3ok platform and its users ("you" or "Member"). By using the 3ok website, mobile app, or any related services, you are deemed to have accepted these Terms.

The following are definitions of key terms used throughout these Terms & Conditions:

  • "Platform" refers to the 3ok website, mobile app, and all associated services.
  • "Member" refers to any registered user who has created an account on 3ok.
  • "Bet" refers to the activity of placing money on the outcome of a sports event.
  • "Wagering Requirement" refers to the requirement to wager a specified amount before any bonus funds can be withdrawn.
  • "KYC" refers to Know Your Customer — the identity verification process.

Important: 3ok reserves the right to update these Terms at any time. Any changes will be communicated on the platform. Continued use of the platform after changes are made constitutes acceptance of the revised Terms.

2

Registration & Account Policy

To open an account on 3ok, certain mandatory conditions must be met. Failure to comply may result in your account being closed at any time.

  • You must be at least 18 years old. Your account will not be activated until your age is verified.
  • Each person may only hold one account. If multiple accounts are found, all of them will be closed.
  • You must provide your correct name, date of birth, phone number, and email during registration. Incorrect information will prevent your account from being verified.
  • Your account password must be kept confidential at all times. You must not allow anyone else to access your account.
  • Accounts may not be opened for corporate or business purposes.
  • Registration is not available from countries where online betting is prohibited.

Opening an account under someone else's identity or providing false information is a legally punishable offence. 3ok reserves the right to take legal action against such conduct.

3

KYC Verification Process

3ok follows a Know Your Customer (KYC) verification process in line with international standards. This is mandatory to prevent money laundering and ensure user security.

Verification Type Required Documents When Required
Identity Verification NID Card or Passport Before Your First Withdrawal
Address Verification Utility Bill or Bank Statement For Large Withdrawals
Payment Verification Mobile Banking Screenshot As Needed
Selfie Verification Selfie with NID Suspicious Activity

KYC verification is typically completed within 24–48 hours of document submission. The support team may contact you during this time. If documents are unclear or incomplete, you will be asked to resubmit them.

4

Deposit & Withdrawal Policy

There are important rules to follow when depositing and withdrawing funds on 3ok. These policies are in place to protect your account and financial security.

  • The minimum deposit is ৳100. The maximum deposit limit is determined by your account tier.
  • The minimum withdrawal limit is ৳500. Withdrawals exceeding ৳10,000 will not be processed until KYC verification is complete.
  • Deposits are generally instant. If there is any delay, please contact support.
  • Withdrawals are typically processed within 1–4 hours. In some cases, it may take up to 24 hours.
  • Withdrawals are generally processed via the same payment method used for the original deposit.
  • 3ok reserves the right to hold payments on suspicious transactions pending verification.
  • Withdrawals to third-party accounts are not permitted — only payment accounts registered in your own name can be used.

Please Note: Always use the correct reference number when making a deposit. 3ok is not responsible for delays caused by incorrect reference details.

5

Betting Terms & Conditions

Before placing any bets on 3ok, make sure you fully understand the rules below. Once a bet is confirmed, it cannot be changed or cancelled.

  • The odds displayed at the time of placing a bet are final. Any subsequent odds changes will not affect confirmed bets.
  • Pre-match bets are finalised before the match begins and will not be settled based on in-play events.
  • The decision to accept or reject bets in live betting is at 3ok's sole discretion.
  • If a match or event is cancelled or abandoned, the stake for any related bet will be refunded.
  • If a bet is accepted at incorrect odds due to a technical error, 3ok reserves the right to void that bet.
  • Each event has a maximum bet limit, which may vary based on your account tier and the type of event.
  • Attempting to gain an advantage through conflicting bets or system exploitation on the same event will result in account suspension.

Any attempt at match fixing or gaining unfair advantage will result in all related bets being voided and the account being permanently closed. Legal action may be taken where necessary.

6

Bonus & Promotion Terms

3ok offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

  • The welcome bonus is available to new members only and applies to the first deposit exclusively.
  • Each bonus carries a wagering requirement, typically between 5x and 30x the bonus amount.
  • Bonuses are valid for a specified period. Any unused bonus will be automatically cancelled upon expiry.
  • Multiple bonuses cannot be active at the same time unless explicitly stated otherwise.
  • Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
  • Both the referrer and the referred must complete verification to be eligible for the referral bonus.
  • Using multiple accounts or false information to claim bonuses will result in all bonuses being forfeited.

Tips: Full bonus terms are listed alongside each offer. Before claiming any bonus, click the "Terms & Conditions" link and read everything carefully.

7

Responsible Gaming Policy

3ok believes betting should be a form of entertainment. That's why we actively promote responsible gaming and help users build healthy habits.

  • Members can set their own daily, weekly, or monthly deposit limits.
  • A "cooling-off" period can be activated if you need to take a temporary break.
  • Self-exclusion is available — accounts can be deactivated for as little as 6 months or permanently.
  • If unusual betting patterns are detected, 3ok will automatically send you an alert.
  • Any account found to belong to a user under 18 will be closed immediately.

Need Help? If you feel that betting is having a negative impact on your life, please reach out to the 3ok support team. To learn more, Responsible Gaming Visit the page.

8

Account Closure & Suspension

Under any of the following circumstances, 3ok may suspend or permanently close an account without prior notice:

  • For violating any part of these Terms and Conditions.
  • Registering with false information or submitting fraudulent documents during KYC verification.
  • Attempting to claim bonuses by opening multiple accounts.
  • Using betting software or bots.
  • Engaging in suspicious financial transactions or attempting to launder money.
  • Harassing or behaving inappropriately toward other members or staff.

Whether any remaining balance is refunded upon account closure depends on the reason for closure. If the account is closed due to a rule violation, the balance may be forfeited.

9

Privacy & Data Protection

3ok takes the protection of users' personal data very seriously. The information you provide is used solely for service delivery, KYC verification, and compliance with legal obligations.

  • Your personal information is never sold to third parties.
  • Information may be shared in response to valid requests from legal authorities.
  • All data is protected with SSL encryption.
  • Requests to update or delete personal information can be submitted through support.

For more details, visit our Privacy Policy Visit the page.

10

Dispute Resolution & Limitation of Liability

If you have a dispute regarding the outcome of a bet, please contact the 3ok support team. The dispute resolution process is outlined below:

  • All disputes must be raised within 72 hours of the bet result being announced.
  • In all disputes, data recorded by 3ok will be treated as the definitive evidence.
  • The support team will work to resolve disputes within 7 business days.
  • 3ok's liability for losses arising from technical issues is limited.
  • 3ok is not liable for any bets that fail to register due to loss of internet connection.

Contact: For any assistance, email us at support@3ok.io or reach out via the platform's live chat.

Last Updated: January 2026
If these Terms & Conditions are updated, you will be notified via your registered email and a notice will be posted on the platform.
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