Privacy Policy

3ok Privacy Policy — How Your Data Is Protected

Your personal data matters deeply to us at 3ok. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

Updated: January 2026 Written in Bengali SSL Secured No Data Selling
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Our Privacy Commitment
Your data is never sold to third parties
256-bit SSL Encryption
Right to Data Deletion
24/7 Security Monitoring
Adherence to International Standards

Your Privacy — Our Responsibility

A quick overview of how 3ok keeps your data protected

Secure Data Storage

All your data is stored on encrypted servers, protected by multi-layered security to prevent unauthorized access.

You're in Control of Your Data

You can request to view, correct, or delete your data at any time — easily done through our support team.

No Third-Party Sharing

Your personal data is never sold to advertisers or third parties, and is not shared except where required by law.

Cookie Transparency

3ok is transparent about which cookies it uses and why. You also have the option to disable non-essential cookies.

Marketing Opt-Out

If you'd rather not receive promotional emails or SMS, you can opt out at any time. We'll respect your preference.

Limited Retention Period

Your data is not kept longer than necessary. Once the defined retention period expires, data that is no longer needed is securely deleted.

1

Scope & Applicability

Welcome to the 3ok Privacy Policy. This policy applies to the 3ok website, mobile app, and all related services. By creating an account, using the platform, or accessing our services, you agree to the terms of this Privacy Policy.

We believe your personal data belongs to you. That's why 3ok is always transparent about what data is collected, why it's collected, and how it will be used. Reading this Privacy Policy will give you the full picture.

Please Note: This policy may be updated at any time. Any changes will be notified on the platform and sent to your registered email.

2

What Information We Collect

3ok collects two types of data — information you provide directly, and data generated automatically as you use the platform.

Information You Provide Directly:
Identity Information
Full name, date of birth, national ID number
Contact Information
Email Address, Mobile Number, Home Address
Financial information
Mobile Banking Number, Transaction History
KYC Documents
NID scan, passport, utility bill, etc.
Automatically Collected Data:
Device & Network
IP address, browser type, operating system
Usage data
Login time, page visits, betting activity
Location Data
Approximate Geographic Location (IP-based)
3

How and why your data is used

3ok uses your data only for specific, legitimate purposes. No data is used excessively or unnecessarily.

Purpose of Use What Data Is Used Reason
Account Creation & Management Name, Email, Phone Required to Provide Services
Identity Verification (KYC) NID, Date of Birth, Photo To meet legal obligations
Payment Processing Mobile Number, Transaction Details To process deposits and withdrawals
Fraud Prevention IP, device, activity To ensure security
Customer Support Contact information, history To help resolve issues
Promotional Communications Email, Phone Only With Your Consent

Our commitment to transparency: Your data is never used for purposes beyond those listed above. Any new use will require your consent in advance.

4

Data Sharing Policy

3ok does not sell, rent, or improperly share your personal data. However, in certain limited circumstances, information may be shared with specific parties:

  • Payment Processors: Only the necessary information is shared with payment gateways such as Mobile Pay and Nagad to process deposits and withdrawals.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority. In such cases, only the specific information requested will be provided.
  • Technology service providers: We work with contracted cloud and cybersecurity partners to operate the platform. They are held to the same privacy standards we uphold.
  • Fraud prevention: In cases of suspected money laundering or fraud, limited information may be shared with international security agencies.

3ok never sells or transfers your data to advertisers, data brokers, or unrelated third parties. This is a non-negotiable policy.

5

Cookies & tracking technologies

3ok uses cookies and similar technologies on its website and app to help the platform run smoothly and improve your overall experience.

  • Essential cookies: Required to maintain login sessions, verify security, and support core platform functionality. Disabling these may prevent the platform from working properly.
  • Functional Cookies: Remembers your language preferences, settings, and customizations — so you don't have to reconfigure everything each time you log in.
  • Analytics Cookies: To understand which pages get the most traffic and where issues occur, helping us improve the platform.

You can manage or clear cookies at any time through your browser settings. Note that disabling essential cookies may limit certain platform features.

6

Data protection technology

3ok uses industry-leading technology to protect your data — not just through policy, but with robust technical safeguards.

256-bit SSL/TLS

All communications are encrypted. Your data cannot be read by anyone while in transit.

Two-Factor Authentication (2FA)

OTP verification is required to log in to your account, preventing any unauthorized access.

Data masking

Phone numbers and NID details are partially masked on display. Even internal staff cannot view the full information.

24/7 Monitoring

Round-the-clock security monitoring. Any suspicious activity is detected and acted upon immediately.

7

Your Rights

As a 3ok platform user, you have several important rights over your own data. Simply contact our support team to exercise any of these rights.

  • Right to Access: You can request a full list of all data 3ok holds about you.
  • Right to Rectification: If any of your information is incorrect, you can submit a correction request and we'll update it promptly.
  • Right to Erasure: After closing your account, you may request deletion of your data. Unless there is a legal obligation to retain it, your data will be deleted within 30 days.
  • Right to Restrict Processing: You can request that your data no longer be used for specific purposes.
  • Right to Data Portability: You can request your data in a portable, machine-readable format.
  • Right to opt out of marketing: You can opt out of promotional communications at any time.

How to Exercise Your Rights: Email us at support@3ok.io or reach out via live chat. We will respond to your request within 7 business days.

8

Data Retention Period

3ok does not retain your data longer than necessary. A specific retention period is defined for each type of data.

Data Type Retention Period Reason
Account Information For as long as your account remains active To provide our services
Transaction history 5 years after account closure Legal Obligations
KYC Documents 5 years after account closure Financial Regulatory Compliance
Customer support conversations 2 Years For dispute resolution
Log & analytics data 1 Year Security Review
Marketing Preferences Until Opt-Out To remember your preferences
9

Protection of minors' data

3ok strictly does not collect or store data from anyone under 18. Age is verified at registration, and if a user is found to be underage, their account is immediately closed and all data is deleted.

If a parent or guardian discovers their child is using 3ok, please contact us at support@3ok.io. We will act promptly and delete all associated data.

3ok is strictly for adults (18+). Registration by minors is completely prohibited — anyone found to be underage will face legal action.

10

Policy Updates & Communication

3ok reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified in advance at your registered email address and a prominent notice will be posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please get in touch with us:

Email
support@3ok.io
Live Chat
Available on Platform 24/7
Response Time
Within 7 business days
Last Updated: January 2026 | Version 2.1
If this Privacy Policy changes, you will be notified at your registered email address and a notice will be posted on the platform.
Your Data Is Safe

3ok takes your privacy seriously. If you have any questions, our support team is always here to help.

View FAQ
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Your Data Is Secure — Get Started Today

Your privacy is fully protected at 3ok. Register with confidence and enjoy the best Sports Betting experience in Bangladesh.

256-bit encryption No Data Selling In your control
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