Responsible Gaming

3ok Responsible Gaming — Bet Safely Within Your Limits

Betting is entertainment — not a source of income. 3ok believes that responsible play is the only kind worth having. We provide all the tools and information you need to set limits, recognize problematic patterns, and get support when it matters.

Safe Environment Limit Controls Self-Exclusion Feature 24/7 Support
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Responsible Gaming Principles
Play for Fun, Not for Income
Set a Budget — Stick to It
Don't Chase Your Losses
Reach Out for Help — There's No Shame in It
98% Players Game Responsibly
24/7 Support Services Available
5 Safety Tools — Free of Charge
18+ Adults Only

3ok Responsible Gaming Features

Our dedicated tools to keep your play safe and enjoyable

Deposit Limit

Set your own maximum deposit limit — daily, weekly, or monthly. Once set, it takes effect immediately.

Loss Limit

Betting will automatically stop once you've lost a set amount. Protect yourself from financial harm.

Session Time Limit

Decide how long you want to play each day before you start. Once your time is up, you'll get an automatic notification and the option to log out.

Cooling-Off Period

Take a break lasting anywhere from 1 day to 6 weeks. Your account is temporarily suspended during this time but can be reopened afterwards.

Self-Exclusion

Close your account for anywhere from 6 months to permanently. Once this decision is made, it cannot easily be reversed.

Reality Check

Your total time and spending are shown automatically at regular intervals. It helps you stay aware and in control.

1

What Is Responsible Gaming and Why It Matters

Responsible gaming means using betting purely as a form of entertainment — where you stay fully in control of your time and money. 3ok believes gaming is only enjoyable when it adds fun to your life without getting in the way of it.

Many people in Bangladesh enjoy Sports Betting as a source of entertainment. But for some, it can become a problem — especially when control starts to slip. 3ok takes this seriously and has built a range of effective responsible gaming tools into the platform to help you stay on track.

Remember — responsible gaming isn't a sign of weakness. It's the mark of a smart player. 3ok wants you to enjoy years of fun — not lose everything in a single session.

3ok's Commitment: We don't just think about profit. Your wellbeing and financial security matter just as much to us. Responsible gaming is part of who we are as a business.

2

Use the Limit-Setting Tools

You can set your own limits directly from your account settings on 3ok. These tools are free and take effect immediately. Limit decreases apply right away, but increases require a 24-hour waiting period — this is intentional.

Daily Deposit LimitYou Decide
Weekly Betting BudgetFully Customizable
Daily Session TimeMinutes to Hours
Monthly Loss LimitAutomatic Protection
1
Go to Account

Log in and go to "Account Settings" > "Responsible Gaming".

2
Choose Your Limits

Choose a deposit, loss, or session limit — whichever you need — and set the amount.

3
Confirm

Confirm via SMS OTP. Your limit takes effect immediately.

4
Review

Review your limits once a month and adjust them as needed.

3

Recognize the Signs of Problem Gambling

The first step to responsible gaming is being aware of your own situation. If you notice any of the following signs in yourself, it's time to take them seriously.

1
Chasing Losses
Chasing losses after a defeat — telling yourself "I'll win it back this time" — is how a dangerous cycle begins.
2
Neglecting Family or Work
Finding your mind drifting toward betting even while attending to family responsibilities or work.
3
Lying About Betting
Hiding or lying to family or friends about how much you're playing or how much you've lost.
4
Betting with Essential Living Expenses
Betting with money meant for rent, food, or your child's education is extremely dangerous.
5
Restlessness When Unable to Play
Feeling irritable or physically uncomfortable when you can't bet.
6
Betting with Borrowed Money
Borrowing money from friends, family, or your bank to fund your betting is a sign that addiction has reached a serious level.

If even one of the signs above applies to you, seek help now. Waiting only makes things harder. 3ok's support team will help you — without judgment.

4

Check Yourself — Self-Assessment

Answer the questions below honestly. This isn't a test — it's simply a way to better understand yourself.

In the past month, have you bet more than your planned budget?
No, Never
Sometimes
Often
Always
After a loss, have you ever bet again thinking you could win it all back?
No
Once or twice
Several times
Is betting affecting your daily routine, family life, or social relationships?
Not at all
Rarely
Noticeably
5

Self-Exclusion & Break Options

Sometimes the best decision you can make is to step away. 3ok offers three types of breaks — choose the one that fits your needs and situation.

Short Break (1–30 Days)

Take a temporary break when you're feeling stressed or under financial pressure. Your account reactivates automatically once the period ends, and you won't receive any promotional communications in the meantime.

Cooling-Off Period (1–6 Weeks)

A middle ground between a short break and full exclusion. You won't be able to log in to your account for the entire duration — contact support only if you need to process a withdrawal.

Self-Exclusion (6 Months to Permanent)

Our most powerful tool. Once activated, it cannot be cancelled for a minimum of 6 months. Reminder emails will also be paused. Use this if you're dealing with a serious problem.

How to Do It: Go to Account Settings > Responsible Gaming > Break/Self-Exclusion and choose your preferred duration. Or email support@3ok.io and we'll take care of it right away.

6

The Golden Rules of Responsible Gaming

Seasoned 3ok players have followed these principles for years. Responsible gaming isn't just about staying within limits — it's a mindset.

Only Play With Entertainment Money
Stick to the budget you've already set aside for entertainment — like movies or dining out — when you bet. Never dip into money meant for essential expenses.
Set Your Limits Before You Start
Before starting a session, decide in your head how much you're willing to lose. Once you hit that limit, stop immediately and wait until the next day.
Set a Win Limit Too
Don't just set a loss limit — set a win target too. Decide on an amount and stop when you reach it. Thinking "just a little more" is where things go wrong.
Don't Bet Under the Influence or When Stressed
Avoid betting when your mind isn't clear — or when you're angry or upset. Your judgment is compromised in those moments and poor decisions are far more likely.
Take Regular Breaks
Take a 10–15 minute break every hour. Stand up, drink some water, take a short walk. It's not just good for your body — it helps you make better decisions too.
Let Your Family Know
If your family knows you bet, they can be there to support you. There's no need to hide it — knowing you're playing responsibly will put their minds at ease.
7

FAQ

Yes, limits can be increased — but not immediately. There is a 24-hour waiting period after any request to raise a limit. This is by design, to prevent impulsive decisions. Limit decreases take effect right away.

Yes. Any balance remaining in your account when self-exclusion is activated can be withdrawn. Contact our support team and they'll walk you through the process. No additional charges apply.

Reach out to support@3ok.io and describe the situation. Our team will provide detailed guidance. You should also encourage the person to speak directly with a professional counselor.

When Reality Check is active, a popup appears at set intervals (e.g., every 30 minutes) showing your total session time, total wagers, and net result. You can then choose to keep playing or stop.

3ok strictly enforces an 18+ policy. Age is verified at registration and re-confirmed through identity verification (KYC). If a minor is detected, the account is closed immediately. Parents or guardians with concerns are welcome to contact our support team.
8

Support & Contact

Acknowledging a problem takes courage. If you or someone you know is struggling with a betting addiction, seek help right away. The 3ok support team is available for you 24 hours a day, 7 days a week.

Live Chat

Click the chat icon on the platform. A real agent is available 24/7 to help.

Email Support

Email us at support@3ok.io.

You'll receive a response within 7 business days.

Remember — asking for help isn't weakness, it's courage. Your wellbeing is our top priority. Reach out anytime; we're here for you.

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Play Responsibly — Keep the Fun Going

Enjoy betting in a safe environment at 3ok. Set your limits, play by the rules, and keep entertainment exactly that — entertainment.

Safe Environment Benefits of Setting Limits 24/7 Support
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